Shipping policy

Shipping Policy

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Domestic Shipping (Philippines) Once your order has shipped, you will receive a confirmation email with tracking information. Delivery typically takes 3–7 business days depending on your location.

Shipping Rates Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Custom or Made-to-Order Gowns Please note that custom or made-to-order gowns may require additional production time before shipping. Estimated timelines will be provided at the time of purchase.

Damages Luxe Gown Co. is not liable for products damaged or lost during shipping. If you received your order damaged, please contact us directly with photos of the item and packaging so we can file a claim with the shipment carrier.

International Shipping We currently ship to [list countries/regions]. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.